Shipping Policy

What Modes of Transport Are Available?

We offer you a variety of transport options. You can receive your goods by truck, pick-up or parcel delivery. However, please understand that we reserve the right to restrict the method of transport.

# Delivery by truck

We deliver your goods by truck to anywhere. All kitchens and cabinets are delivered by two people together. Please check the local conditions (stairwells, doors, passages, paved paths), these must be large enough for transporting furniture and worktops. If the furniture is not suitable for transport for the reasons mentioned above, the carrier will deliver it at the roadside.

You will receive the goods within 8-12 weeks of receipt of payment, or by arrangement. You will be informed of the delivery date one week prior to delivery. The transport company will contact you by email or telephone. Please allow enough time to plan your assembly date before you receive your kitchen furniture or cabinet furniture. We recommend that you only arrange a specific assembly date with the assembly team or carpenter once you have actually received your new kitchen furniture.

# Self-pick-up

If you collect your kitchen furniture (wooden part) yourself, you will receive a 5% discount. Pick-up orders excluding parcel service. Please note the size of the structure, the kitchen furniture comes unassembled. Please ensure you have a vehicle or trailer large enough to move the furniture and worktops. Items can be picked up from our warehouse or by appointment within 8-10 weeks of receiving payment. We will notify you in advance.

1. Pick-up address.

C.I.A.C. Fulfilment Ltd, Unit 5, Waterside Business Park, Eastways, Witham, Essex, CM8 3YQ.

2. Pick-up times.

Monday to Thursday: 9.00 am to 3.00 pm, Friday: 9.00 am to 12.00 noon

# Delivery of parcels

The cost of parcel delivery is $9.90, reserved for our sample shipments. The sample charge will be deducted from the customised order